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Terms & Conditions

Welcome to Akzoraya! By accessing or using our website, akzoraya.com, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our website.


Acceptance of Terms

By using our website, you affirm that you are at least 18 years old or have the consent of a parent or guardian. If you are accessing the site on behalf of a business, you represent that you have the authority to bind that entity to these Terms.


Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the site after changes have been made constitutes your acceptance of the new Terms. Please review these Terms periodically for updates.


Products and Services

A. Product Information

We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or images are completely accurate, reliable, or error-free. If a product is listed at an incorrect price or with incorrect information, we reserve the right to cancel any orders placed for that product.

B. Availability

All products are subject to availability. We reserve the right to limit the quantity of items purchased or discontinue products without prior notice.


Order Placement

When you place an order on our website, you are making an offer to purchase a product. We will send you an order confirmation via email once your order is received. We reserve the right to accept or reject your order for any reason, including but not limited to unavailability of the product or errors in pricing or product information.


Pricing and Payment

A. Pricing

All prices are listed in United States Dollar (USD) and are subject to change without notice. The total price of your order will be confirmed during the checkout process.

B. Payment Methods

We accept various payment methods, including credit cards and online payment services. By providing payment information, you authorize us to charge your selected payment method for the total amount of your order.


Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding shipping times, costs, and methods. We are not responsible for delays caused by carriers or unforeseen circumstances.


Return and Refund Policy

For information about returns and refunds, please refer to our Return Policy. By placing an order, you agree to the terms outlined in our Return Policy.


Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Akzoraya or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.


User Conduct

When using our website, you agree not to:

  • Use the site for any illegal or unauthorized purpose.
  • Impersonate any person or entity.
  • Transmit any harmful, threatening, abusive, or otherwise objectionable content.
  • Interfere with the operation of the website or its security features.


Limitation of Liability

To the fullest extent permitted by law, Akzoraya shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the website or products purchased, even if we have been advised of the possibility of such damages.


Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties or representations regarding the quality, reliability, or availability of the website or products.


Indemnification

You agree to indemnify and hold Akzoraya, its affiliates, officers, directors, and employees harmless from any claims, damages, losses, liabilities, and expenses, including reasonable attorney's fees, arising out of your use of the website or violation of these Terms.


Governing Law

These Terms shall be governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts in Medan, Indonesia.


Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:


Conclusion

Thank you for visiting Akzoraya! We appreciate your business and look forward to serving you.